Bespoke Jewellery

Connect with us to create your bespoke keepsake.

📍 Book an in-person consultation at Mandala Club, Singapore or schedule an online meeting.
✉️ Email us at hello@lovejunogems.com to discuss your vision.
🌍 We ship worldwide, bringing your memories to life—wherever you are.

How do I send my sentimental elements?

After placing your order, you’ll receive an email with step-by-step mailing instructions.

We provide guidance on how to safely package and send your materials to us.

How much of the sentimental element do you need?

We require only a small amount (e.g., a teaspoon of breastmilk or a few strands of hair).

Specific details will be included in your email instructions.

How can I determine my ring size?

We’re happy to arrange an appointment at Mandala Club to assist you with ring sizing.If we’re unable to find a mutually convenient time, you may also request a complimentary ring sizer upon confirming your order — so you can find the perfect fit from the comfort of home.

How long will it take for me to receive the keepsake jewellery after placing an order?

Each piece is lovingly handcrafted and made to order. Please allow 8-12 weeks from the time we receive your sentimental elements for your jewellery to be completed.

How should I care for my jewellery?

Caring for Your 9K & 18K Gold Jewellery

  • To maintain your jewellery’s natural shine, gently clean it with warm soapy water and a soft cloth. Avoid harsh chemicals, perfumes, or abrasive materials, and store each piece separately to prevent scratches.
  • With a little care, your solid gold jewellery will remain radiant for years — a true heirloom in the making.

Can I arrange for a pick-up?

Yes, pick-up can be arranged within certain areas. Please contact us directly to check availability and coordinate the pick-up.

What if I change my mind after receiving my order?

As each piece is custom-made with your unique elements, we are unable to accommodate changes of mind after delivery.

Can I request for a refund or exchange?

Due to the personalised nature of our keepsake jewellery, all sales are final and we do not offer refunds or exchanges.

Do you ship internationally?

Yes, we offer worldwide shipping. Customers outside Singapore are responsible for shipping their materials to us, and we’ll handle the rest.

We have had customers from America, Europe, Hong Kong and Switzerland.

We are working out a more comprehensive package with our fulfilment partners. For now, please email us directly for all international orders.